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Regional Field Operations Manager (West Coast Region)

Published On 3/26/2024

Location: West Coast Region
Department: Installation
Reports to: Doug Brown

XPEL, Inc. (NASDAQ: XPEL), leading supplier of automotive paint protection films, window films, ceramic coatings and commercial/residential flat glass film, is currently seeking a Regional Operations Manager.

XPEL offers a casual, fast-paced environment in a growth-oriented company.  We offer a very competitive “TOTAL REWARDS” package, including 401(k) matching contributions up to 4%, nearly 3 weeks of PTO, company-paid short and long-term disability and a comprehensive health & wellness package. 

Summary We are seeking a Regional Operations Manager. The right person will enjoy a fast-paced environment, is a proactive problem-solver, passionate with building and maintaining a team environment, and strives to be an integral part of the overall success of the Company. Ensure XPEL film window tinting and paint protection film meet the standards. Must lead by example and participate in installation duties as needed. Work to learn the newest product innovations , focused on educating and train the in field operations team on the regularly changing requirements.

Core Duties

·         Inventory monitoring

·         Help launching new dealership rollouts

·         Verifying car counts regularly

·         Dealership relationships

·         Communicate schedule with dealership area manager and store managers

·         Monitoring Field Ops Managers installer scheduling

·         Liaison between admin and Field Operations Manager- payroll/EOD/Warranties/Pricing

·         Hiring/ Firing  

·         Spending time with each operations manager reviewing their daily process and auditing their stores

·         Having daily calls with their managers on daily production of each store

·         Helping managers improve installers and help recruit new talent

·         Making sure managers are being very proactive on quality control

·         Expense control for their regions

·         Audits done by field operations management or regional managers monthly

·         Having great relationships with upper management at the dealerships

Job Requirements

  • Must have a current and valid driver’s license with a clean driving record.
  • Excellent communication, interpersonal, analytical and problem-solving skills
  • Make appropriate judgments, keeping customer service, safety, and time sensitivity a priority.
  • Proficient in Microsoft Office (Word, Excel, Outlook).
  • Outgoing personality.
  • Professional appearance and attitude.

XPEL, Inc.  is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity