CompanyCareers
OEM Project Manager (Solihull, United Kingdom)
Location: Solihull, United Kingdom
Department: OEM
Reports to: Joseph A Lawrence
Summary We are seeking a passionate and professional Project Manager for our Solihull, UK Location. The right person will enjoy a fast-paced environment, is a proactive problem-solver, passionate with building and maintaining a team environment, and strives to be an integral part of the overall success of the Company.
Core Duties
· Lead, manage, and facilitate success of an OEM installation facility focusing on operations, revenue and asset management
· Act as primary liaison to OEM management for the facility operation
· Create and maintain professional relationships with the customer
· Mentor and provide for job welfare of all installation employees; this encompasses management, hiring, developing, and holding employees accountable.
· Respond quickly and efficiently to guide the team through various OEM requests / changes to working parameters
· Improve operational effectiveness by making recommendations for changes
· Supervise and accomplish required administrative requirements including responses to customer inquiries and iterative weekly/monthly/annual reports to the OEM Manager
· Supervise and ensure safe and effective work environment, including all operational equipment, storage of resources and installation products as well as maintaining an active, accurate inventory (5S Standard)
· Ensure customer satisfaction through providing excellent service
Job Requirements
· GCSE or equivalent high pass grades
· More than 2 years administrative experience preferred
· Previous management in a fast-paced environment preferred
· Excellent communication, interpersonal, analytical, and problem-solving skills
· Keen judgment and decision-making skills with a bias to superb customer service, safety, and prioritization in time sensitive situations
· Working knowledge of ERP & CRM systems
· Proficient in Microsoft Office (Word, Excel, Outlook)
· Working knowledge of current HR rules and regulations preferred
· Outgoing personality
· Professional appearance and attitude
· Experience in change management is preferred
· Some level of experience in quality assurance environment is preferred
· Ability to work effectively in a team environment
· Must have a current and valid driver’s license with a clean driving record
· Must have a reliable mode of transportation and the ability to be on time