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Operations Manager

Published On 3/11/2019

Location: Montreal, Quebec
Department: Operations
Reports to: Director of Operations


XPEL is a leading supplier of paint protection film, window film and other products for the automotive industry and beyond. XPEL provides its customers with word-class training, customer support and marketing from corporate operations in six countries plus a global network of trained installers. XPEL is dedicated to exceeding customer expectations in providing high-quality products, customer service and technical support. XPEL (TSXV: DAP.U) is publicly traded on the TSXV Exchange. XPEL offers a casual but fast-paced environment in a growing company, competitive benefits, including 401(k) contributions, company-paid short and long-term disability and a competitive medical package. The Operations Manager reports to the Director of Operations and is responsible for managing all warehouse duties including: shipping, receiving of items, stocking, and pulling products for shipment. This position is based at in Montreal, Quebec. Relocation is available to the right candidate.

Major Job Responsibilities:

  • Supervise and coordinate activities of workers engaged in verifying and keeping records on incoming and outgoing shipments, and preparing items for shipment
  • Study shipping notices, bills of lading, invoices, orders, and other records to determine shipping priorities, work assignments, and shipping methods required to meet shipping and receiving schedules.
  • Oversee incoming and outgoing shipping activities to ensure accuracy, completeness, and condition of shipments.
  • Coordinate communication between the warehouse, customer service and sales teams as required to ensure efficient and timely deliveries are occurring.
  • Maintain warehouse cleanliness in compliance with OHS and safety policies.
  • Provide international documentation as required for all international shipments.
  • Establish and maintain good rapport with internal and external customers through effective communication both written and oral.
  • Assist with daily, weekly and monthly cycle counting and other inventory management functions as needed.
  • Unload, verify, record, and label all incoming deliveries and pickups.
  • Maintain the proper working order of all warehouse equipment and tools.
  • Ensure compliance throughout the facility to global process standards and work on continuous improvement initiatives.
  • Assist with all ISO9001 compliance activities as needed
  • Other duties as assigned.


Minimum Qualifications:

  • High School Diploma or GED


  • Minimum 5 years progressive management experience in warehousing and shipping
  • Strong communication skills to deal with customers, employees, carriers, and management
  • Knowledge of Microsoft Office Programs
  • Ability to lift items / packages (up to 35 lbs. / 15 kg)
  • Forklift knowledge and competency certificate a plus
  • Bilingual: English and French (required)
  • XPEL is an equal opportunity employer. Forward all inquiries to

Salary Information:

  • Base pay is based on experience