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Service Coordinator (Houston, TX)

Published On 9/14/2022


XPEL, Inc. (Nasdaq: XPEL), a leading supplier of automotive paint protection films, window films, ceramic coatings and commercial/residential flat glass film, is currently seeking a Service Coordinator.

XPEL offers a casual, fast-paced environment in a growth-oriented company. We offer a very competitive “TOTAL REWARDS” package, including 401(k) matching contributions up to 4%, nearly 3 weeks of PTO, company-paid short and long-term disability and a comprehensive health & wellness package.

SummaryWe are seeking an energetic Service Coordinator. The right person will enjoy a fast-paced environment, is a proactive problem solver, and strives to be an integral part of the team and the success of the company. They will ensure that people have a pleasant, informed, and professional experience when receiving or inquiring about products and services at XPEL.

Core Duties

  • Gaining knowledge of XPEL products; assisting customers with questions on XPEL products and services
  • Assist with creating and maintaining installer schedules and scheduling of customer installs
  • Track order progress and communicate with customers accordingly
  • Check-in vehicles and inspect for pre-existing damages
  • Creating estimates, invoicing and billing
  • Reporting and processing of RA’s and payment credits.
  • Supply and inventory maintenance, ordering supplies or products as necessary to maintain required shelf quantities, and oversee orders for all other designated locations
  • Create are review job lists for all locations
  • Assisting the Market Manager with administrative and office work as needed
  • Occasionally helping to shuttle vehicles from one location to another (current driver license required)
  • Other duties as assigned

Job Requirements

  • High School Diploma or GED
  • 2+ years experience preferred in a sales or administrative role
  • Knowledge of Excel, Word, Power Point and General Microsoft Office Applications
  • Ability to communicate professionally and effectively
  • Excellent phone, interpersonal, and organizational skills
  • Demonstrates a sense of urgency and timeliness
  • Ability to work independently with limited supervision
  • Demonstrates a sense of urgency and timeliness
  • Ability to work independently with limited supervision

XPEL, Inc. is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity