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Operations Manager (Pune, India)

Published On 11/10/2023

Location: Pune, India
Department: Production
Reports to: Abhishek Joshi

Operations Manager


XPEL is a leading supplier of paint protection film, window film and other products for the automotive industry and beyond. XPEL provides its customers with word-class training, customer support and marketing from corporate operations in six countries plus a global network of trained installers. XPEL is dedicated to exceeding customer expectations in providing high-quality products, customer service and technical support. XPEL (TSXV: DAP.U) is publicly traded on the TSXV Exchange.

XPEL offers a casual but fast-paced environment in a growing company, competitive benefits, including 401(k) contributions, company-paid short and long-term disability and a competitive medical package. 


The Operations Manager  is responsible for managing all warehouse duties including: shipping, receiving of items, stocking, and pulling products for shipment.


·         Supervise and coordinate activities of workers engaged in verifying and keeping records on incoming and outgoing shipments, and preparing items for shipment

·         Study shipping notices, bills of lading, invoices, orders, and other records to determine shipping priorities, work assignments, and shipping methods required to meet shipping and receiving schedules.

·         Oversee incoming and outgoing shipping activities to ensure accuracy, completeness, and condition of shipments.

·         Coordinate communication between the warehouse, customer service and sales teams as required to ensure efficient and timely deliveries are occurring.

·         Maintain warehouse cleanliness in compliance with OHS and safety policies.

·         Provide international documentation as required for all international shipments.

·         Establish and maintain good rapport with internal and external customers through effective communication both written and oral.

·         Assist with daily, weekly and monthly cycle counting and other inventory management functions as needed.

·         Unload, verify, record, and label all incoming deliveries and pickups.

·         Maintain the proper working order of all warehouse equipment and tools.

·         Ensure compliance throughout the facility to global process standards and work on continuous improvement initiatives.

·         Assist with all ISO9001 compliance activities as needed

·         Other duties as assigned


·         High School diploma or equivalent

·         Minimum 5 years progressive management experience in warehousing and shipping

·         Strong communication skills to deal with customers, employees, carriers, and management

·         Proven skillset in organization, problem-solving and great attention to detail

·         Knowledge of Microsoft Office Programs

·         Ability to lift items / packages (up to 35 lbs. / 15 kg)

·         Forklift knowledge and competency certificate a plus

·         Bilingual: English and French (required)

XPEL is an equal opportunity employer.