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Operations Manager (Asia- Taiwan)

Published On 9/16/2022

Location: Asia- Taiwan
Department: Production
Reports to: Christine Pu

ABOUT Apogee Corp. Taiwan Branch

Apogee Corp. Taiwan Branch, a subsidiary of XPEL, Inc. (NASDAQ: XPEL), a leading supplier of automotive paint protection films, window films, ceramic coating, and commercial/residential flat glass film, is seeking an Operations Manager.

ABOUT XPEL, Inc.

XPEL is a leading supplier of paint protection film, window film and other products for the automotive industry and beyond. XPEL provides its customers with word-class training, customer support and marketing from corporate operations in six countries plus a global network of trained installers. XPEL is dedicated to exceeding customer expectations in providing high-quality products, customer service and technical support. XPEL (TSXV: DAP.U) is publicly traded on the TSXV Exchange.

SUMMARY

The Operations Manager, Taiwan, reports to the HQ Operations in USA and is responsible for managing all warehouse duties including shipping, receiving of items, stocking, inventory, production and pulling products for shipment.  This position will also manage facilities in Taiwan.

This position is based at in Yilan, Taiwan. 

DUTIES

·         Supervise and coordinate activities of workers engaged in verifying and keeping records on incoming and outgoing shipments, and preparing items for shipment

·         Study shipping notices, bills of lading, invoices, orders, and other records to determine shipping priorities, work assignments, and shipping methods required to meet shipping and receiving schedules.

·         Oversee incoming and outgoing shipping activities to ensure accuracy, completeness, and condition of shipments.

·         Coordinate communication between the warehouse, customer service and sales teams as required to ensure efficient and timely deliveries are occurring.

·         Maintain warehouse cleanliness in compliance with OHS and safety policies.

·         Provide international documentation as required for all international shipments.

·         Establish and maintain good rapport with internal and external customers through effective communication both written and oral.

·         Create and analyze error reports in various aspects and find solutions to improve and mentor work quality of the team.

·         Assist with daily, weekly and monthly cycle counting and other inventory management functions as needed.

·         Unload, verify, record, and label all incoming deliveries and pickups.

·         Maintain the proper working order of all warehouse equipment and tools.

·         Ensure compliance throughout the facility to global process standards and work on continuous improvement initiatives.

·         Assist with all process compliance activities as needed

·         Other duties as assigned

REQUIREMENTS

·         High School diploma or equivalent

·         Minimum 5 years progressive management experience in warehousing and shipping

·         Strong communication skills to deal with customers, employees, carriers, and management

·         Proven skillset in organization, problem-solving and great attention to detail

·         Knowledge of Microsoft Office Programs

·         Ability to lift items / packages (up to 35 lbs. / 15 kg)

·         Forklift knowledge and competency certificate a plus

·         Bilingual: Mandarin and English (required)