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Field Operations Specialist (San Antonio)

Published On 3/2/2023

Location: San Antonio
Department: Installation
Reports to: Julie Johnson

Field Operations Specialist

Summary:

Field Operations Specialist

New Account Setup– Set up new accounts in both Dealership Invoicing and NetSuite.

Make sure compliance is followed – W9 and tax resale certs properly collected and distributed to correct parties.

Addendum Specialist - Liaison between Operations Managers and administration for initial set up of addendum.

Oversee that signed approval from Dealership personnel has been gained and saved in admin files.

End of Day Report – Create report by researching duplicate entries or red flag accounts such as removals.

Ensure work was logged properly and will be correctly billed to dealership.

Daily Operations – Enter all pay raises and new hire pay into Dealership Invoicing System.

Update Installers in different dealerships as requested by Operations Managers.

Research, update and log any warranties into system. Enter any MISC or one-offs into system. Run reports as requested by Field Operations Field Dealership Audits – Receive and pull together as a final audit in a pdf format.

Morning Billing Report – Pull data from prior day and pull into CSV report. Send report directly to FieldOperations Business Manager to upload for daily invoicing send.