When I wear Polarized Sunglasses, my Paint Protection Film appears to have blemishes and distortions, why is that?

This is a very common occurrence with Paint Protection Film of all brands.  It has to do with the difference in refractive index between the layer of film and the paint on the car.  It is most noticeable on compound-curved surfaces because the film must be stretched over these areas to allow it to be installed without wrinkles.  When the film is stretched, it becomes slightly thinner in those areas which causes the phenomenon seen through polarized glasses.   It can also occur on flat surfaces when the installer needs to use a drying solution (as opposed to a slip solution) such as alcohol and water to get the needed bond to the paint.  This is due to the difference in viscosity of the fluids and their effect on the adhesive’s properties. Polarized glasses have this effect on a number of different multi-layer surfaces (not just paint protection film) made of glass or plastic.  

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When removing the film does the adhesive stay on glass or on film?

Our window film is designed to with a very strong adhesive for durability, upon removal of the window film the adhesive will not fully transfer to the film and will remain on the glass.

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Do you offer residential/commercial window films?

Since XPEL is a leader in automotive products our first concentration has been helping our dealer base expand in the automotive business. There are plans in the works to ultimately offer a full lineup of products including architectural and security films.

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What sizes of Window Films are available?

We have a full range of product sizes available. 18”, 20”, 24”, 30”, 36”, 40”, 60” and 72”

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What is the warranty period for your window films?

We offer a transferable lifetime warranty on both the CS, HP and XR series. The warranty covers against cracking, peeling, bubbling, delamination, fading and color change for the life of the film. The warranty is transferable and will continue with the car even in the event the ownership change.

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What if I want to remove the headlamp shields at a later date?

The removal process is just a matter of warming the plastic, and peeling them off. They will require some muscle to get them off, but they normally peel off without any residue left on the lens. If any adhesive at all remains behind, it may be removed by simply rubbing it with your thumb. The adhesive will then ball up and roll off.

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I have the headlamp kit almost completely applied using the wet application method, but I can’t seem to get the edges to completely stick down. What am I doing wrong?

It is absolutely imperative that a hairdryer or heat gun is used in this area to seal the edges. The heat serves two purposes. First, it helps evaporate the remaining alcohol/water solution from under the edges, and second it makes the plastic more pliable so that it can contour to the shape of the light. Be careful if you are using a heat gun to warm the plastic. It takes only a small amount of heat to apply the material. If you apply too much heat you can damage the surface of the plastic.

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Is it best to apply your light protection kit to the lenses wet or dry?

We have found that the wet installation yields the best-looking installation with the least amount of difficulty in most cases. On larger headlamp pieces, bubbles and improper alignment of the material are far less likely using the wet installation method. However, on smaller pieces, such as fog lamps, the dry installation method is sometimes easier. This is especially the case if the lamp is spherical in shape.

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I have installed the kit on my headlights and they looked fine, but now they look foggy. Did I do something wrong?

When using the wet application technique, this is normal. The fog is the result of the alcohol/water solution evaporating from beneath the plastic. The water vapor that is produced results in a hazy appearance for several days. The haze will clear as the vapor dissipates.

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What happens if you put Acry-solvent on the film?

Acry-solvent, or any other Xylene based solvent, will not harm the film unless left sitting saturated in it for an extended period of time.  To use this type of solvent on the film (for removing stains, etc.) wet a microfiber towel with the product and wipe the film for one or two minutes.  If the stain remains, allow the solvent to evaporate and then repeat the process.

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