Privacy Policy

XPEL PRIVACY POLICY

Your privacy is important to us.  This Privacy Policy describes the types of information XPEL Technologies Corporation and its affiliates (“XPEL”) collects from you when you visit www.XPEL.com or any other of our websites where this policy is posted (each a “Site”) or otherwise interact with us online.

  

This Privacy Policy also explains how XPEL may use and disclose your information, as well as your ability to control certain uses of your personal information.  By using any of our Sites, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.  If you do not, please do not use the Sites. 

Merger, Financing or Sale: We may share or sell your personally identifiable information (“PII”) in connection with a merger, financing, acquisition, dissolution transaction, bankruptcy or proceeding involving sale, transfer, divestiture of all or a portion of our business or assets.  If another entity acquires our business or assets, that entity will have your PII collected by us and will assume the rights and obligations regarding your information as allowed by this privacy policy.

INFORMATION COLLECTION

Information You Provide

We collect information from you when you choose to share it with us.  This may include when you visit our Sites, request information from us, or contact us.

The information we collect from you may include:

• Contact information, including your name, address, email address, telephone, or mobile number;

• Payment account information you choose to enter into your XPEL account, as well as information needed to complete payment transactions, and such payment account data may include your bank account information, credit or debit account or gift card or stored value account details, related security codes or other payment credentials;

• XPEL account number; and

• Geolocation of any computer, mobile device, or other electronic device used to access the Site.

By submitting your email address on our Site, you may receive weekly emails from us; you may unsubscribe at any time. Should you wish to opt-out of receiving emails from us, an unsubscribe link is included in every e-mail. If the link is not working properly, or you wish to communicate your desire to opt-out, please reply to the email with “Unsubscribe” in the subject line.

Information Collected from Third Parties or Other Sources

We may obtain personal or other information about you from third parties or other sources, and combine this information with the information we collect from you.  This might include:

• Information collected through one of our mobile applications;

• Information obtained through transactions you complete with us or our affiliates;

• Information about your credit history or other publicly available information about you from consumer reporting agencies; and

• Any other information obtained through companies that have business relationships with us, such as our licensees, affiliates, and business partners.

We may also obtain information about you from other online sources, including when you connect with XPEL through its official corporate pages on third party social networks (such as LinkedIn or Facebook) or the “apps” on those pages.  This information may include your name, user name, demographic information, updated address or contact information, interests, and publicly-observed data.  We may combine this information with the information we collect from you through the Sites.

Information Automatically Collected

We may use cookies, web beacons, pixel tags, JavaScript, or other technologies to collect certain information about visitors to our Site and interactions with our emails and online or mobile advertisements, and to allow XPEL to keep track of analytics and certain statistical information which enables us to improve our Site and provide you with more relevant content and advertising on our Site, or other websites.

For example, we may automatically collect certain information from you, including your  device type, operating system, software version, Internet Protocol (“IP”) address, geolocation, phone model, phone operating system, and the domain name from which you accessed the Services.  We also may collect information about your use of the Site, including the date and time you visit the Site, the areas or pages of the Site that you visit, the amount of time you spend viewing or using the Site, the number of times you return to the Site, other click-stream or site usage data, emails that you open, forward or click-through to our Site, and other sites that you may visit.

We may also use third party cookies and other technologies to support our Sites, provide services on our behalf, complete business transactions, or provide relevant advertising to you.  Some of these third parties may use technology such as cookies, web beacons, pixel tags, log files, or Flash cookies on our Site or Apps, which may send them some of the above-referenced information.

Tracking Options and California Do Not Track Disclosures

Certain parts of our Site require cookies. You are free to set your browser or operating system settings to limit certain tracking or to decline cookies, but by doing so, you may not be able to use certain features on the Site. Please refer to your Web browser’s or operating system’s website or “Help” section for more information on how to delete and/or disable your browser or operating system from receiving cookies or controlling your tracking preferences.

Our system may not respond to Do Not Track requests or headers from some or all browsers. To learn more about the use of cookies or other technologies to deliver more relevant advertising and to know your choices about not having this information used by certain service providers, please click http://www.aboutads.info/choices/ and https://support.google.com/analytics/answer/6004245.  On your mobile device, you may also adjust your privacy and advertising settings to control whether you want to receive more relevant advertising.

INFORMATION USE

XPEL may use the information we collect from and about you for any of the following purposes:

• To deliver’s XPEL’s products and services to you;

• To enhance your online experience, including as a way to recognize you and welcome you to the Site or App;

• To develop new products or services and to conduct analysis to enhance current products and services;

• To review the usage and operations of our Site, and improve our content, products, and services;

• To recognize your online activities over time and across different websites and devices;

• To provide you with customized Site or App content, targeted offers, and advertising on the Site, App (including geo-targeted advertising), or via email, telephone, text message, or by mail;

• As applicable, to contact you with information, newsletters and promotional materials from XPEL or on behalf of our business partners, licensees, and affiliates;

• To contact you when necessary;

• To use your data in an aggregated non-specific format for analytical and demographic purposes;

• To address problems with the Services, or our business;

• To protect the security or integrity of the Site, and our business, such as by protecting against and preventing fraud, unauthorized transactions, claims and other liabilities, and managing risk exposure, including by identifying potential hackers and other unauthorized users; and

• As otherwise described to you at the point of data collection.

Additionally, if you use the Site to connect with third party services you authorize us to use information from you, on your behalf, to interact with these third-party services based on your requests.

INFORMATION SHARING

XPEL may disclose the personal information we collect from you in the following ways:

• With our affiliated companies and licensees using the XPEL name, including subsidiaries of such companies;

• With our third-party service providers that provide business, professional or technical support functions for us;

• As necessary if we believe that there has been a violation of our Terms of Use or of our rights or the rights of any third party;

• To respond to judicial process or provide information to law enforcement or regulatory agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; and

• As otherwise described to you at the point of collection.

XPEL may also share aggregate or anonymous non-personal information with third parties for their marketing or analytics uses.

YOUR CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may request information about our disclosure of personal information to third parties or affiliated companies for their direct marketing purposes.  To make such a request, please either email us at [email protected] or contact us at:

XPEL Technologies Corporation

ATTN: Customer Support

618 W. Sunset Road

San Antonio, TX 78216

United States of America

You must put the statement “Your California Privacy Rights” in the subject field. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.

Non-affiliated third parties are independent from XPEL and if you wish to receive information about your disclosure choices or stop communications from such third parties, you will need to contact those non-affiliated third parties directly.

CANADIAN AND EUROPEAN ECONOMIC AREA CITIZENS

To the extent that you provide personal data to XPEL, you consent to the storage and processing of your personal data in, and transfer of your personal data to, the United States or anywhere else in the world. XPEL may process your personal data in the United States or in such other location(s) as XPEL reasonably deems appropriate and XPEL may move that information from one place to another including, but not limited to, into or, out of, places in which the law regarding personal data that applies in your current or home jurisdiction do not apply.

XPEL may process your personal data for the purposes of answering your request, providing the goods and/or services that you have requested (including for processing of sales, contacting you with additional information, putting you into contact with our dealers or installers or other matters), and communicating with you about such matters, goods and/or services, or similar matters, goods and/or services.

Where the circumstances associated with your provision of your personal data indicate that ongoing communication is requested or contemplated (such as, but not limited to, when you place an order, request contact from XPEL or one of its dealers, sign up for a newsletter, event updates, or similar communications), XPEL may process your personal data for such purposes within the reasonable scope of the kinds of contemplated communications.

Where XPEL’s contemplated use of your personal data reasonably involves provision of that personal data to third parties, XPEL may provide such personal data to those third parties and the third parties may process your personal data for the contemplated purposes.  Examples include, but are not limited to: (a) providing your order information for processing, shipping or installation; (b) providing your personal information (including contact information) gathered at an event to XPEL or other associated third parties for the purposes of contacting you regarding our products; and (c) providing ongoing educational information to third parties for review or processing in connection with the goods and/or services provided by XPEL.

You are entitled to access any personal data about you held by XPEL by sending an email to [email protected] or a written request to the Legal Department identified below.

XPEL Technologies Corporation

Attn: Legal Department

618 W. Sunset Road

San Antonio, TX 78216

United States of America

You may be required to supply a valid means of identification as a security precaution to assist us in preventing the unauthorized disclosure of your personal information. We will process your request within the time provided by applicable law. You are also entitled to have XPEL modify or delete any information that you believe is incorrect or out of date.

If you wish to exercise your rights of correction and access, or if you require further information regarding our privacy policies and practices in the above-referenced region, please contact us at the above address.

LINKS TO OTHER WEBSITES

The Site, and email messages from us, may contain links to third-party websites, which may have privacy policies that differ from our own.  You should be aware that the collection, retention and use of any data you provide on these websites will be governed by the privacy policy of the company providing the website and not by this policy.  We are not responsible for the practices of such websites.

PUBLIC FORUMS

Any information you may disclose on our Site, in blogs, on message boards, in chat rooms, or on other public areas on the Site, or other third-party websites that the Site may link to, becomes public information.  Please exercise caution when disclosing personal information in these public areas. We reserve the right to remove any posting or content in a posting at our sole discretion.

CHILDREN’S PRIVACY

Protecting children’s privacy is important to us. We do not direct the Site to, nor do we knowingly collect any personal information from, children under the age of thirteen.  If we learn that a child under the age of thirteen has provided personally identifiable information to the Site, we will use reasonable efforts to remove such information from its files.

DATA SECURITY

We have taken certain physical, administrative, and technical steps to safeguard the information we collect from and about our customers and Site visitors. While we make every effort to help ensure the integrity and security of our network and systems, we cannot guarantee our security measures.

DATA STORAGE

Your personal information may be stored on servers in the United States and is subject to the laws of the United States, where the data protection and other laws may differ from those of other countries. Your personal information may be disclosed in response to inquiries or requests from government authorities or to respond to judicial process in the countries in which we operate.

YOUR OPTIONS AND ACCESS TO YOUR PERSONAL INFORMATION

To access, review, or update your information stored by XPEL, you may contact your respective XPEL office or account representative to have them update your information in our system.  If you have any additional questions concerning access to or updating your personal information, please contact us at the information provided in the “Contact Us” section below.

CONTACT US

We hope this policy answers your questions about our collection, use and disclosure of your personal data. If you have additional questions about this Privacy Policy or the practices described herein, you may contact us at [email protected] or write to us at the following address:

XPEL Technologies Corporation

ATTN: Customer Support

618 W. Sunset Road

San Antonio, TX 78216

United States of America

USER’S ACCEPTANCE OF THIS PRIVACY POLICY

By using the Services, you signify your acceptance to the terms of this Privacy Policy.  If you do not agree with the terms of this Privacy Policy, please do not use our Services.

REVISIONS TO THIS PRIVACY POLICY

XPEL reserves the right, at its sole discretion, to change, modify, add, remove, or otherwise revise portions of this Privacy Policy at any time. If we do, we will provide access to the immediately prior version of the Privacy Policy on the Site.  Your continued use of the Site following the posting of changes to these terms means you accept these changes.

Updated November 15, 2017, Version 1.0

Corporate & International Offices